IntegrationsEmail
Messaging
Email requests enter Absliq with the same customer and order context as chat.
- Conversations
- Customers
- Actions
Read
Yes, customer, order, or ticket records this system holds.
Write
Yes, updates you permit, with your rules still in control.
Actions
Yes, operations such as cancel, create ticket, send message, or transfer to an agent, when you allow them.
Webhooks are supported. Events in Email can start an Absliq workflow.