Built for resolution, not replies
Close support tickets. Not conversations.
Automates up to 80% of support tickets - refunds, cancellations, and updates - without agents.
Inside the product
Track what your AI is actually solving
Live view of AI vs human resolutions, automation rate, and system performance.
How it works
From request to resolution in 3 steps
Works with your APIs and rules to actually close tickets, not just reply.
Understand the request
Pulls order, items, and customer context instantly.
Apply your rules
Follows your refund policies, limits, and approvals - exactly
Take action + close the loop
Processes refunds, cancellations, and updates - then confirms instantly.
E-commerce & D2C
Built for operations that used to need agents
Fully automated
Refunds - handled end to end
Verified · Processed · Notified
Checks policy, inventory, payment
Executes refund in your system
Confirms instantly - fully logged
No back-and-forth. No manual work.
Real-time
Order updates - answered instantly
Fetched · Checked · Updated
OMS and carriers - live
In-thread - instant
No queue lookup
Instant answers, even at scale.
Policy-driven
Returns - approved and completed
Reviewed · Labeled · Credited
Return rules - auto
Labels and approvals - your rules
Credits in seconds
Fewer back-and-forths. Cleaner exceptions.
No agent needed
Cancellations - done without friction
Verified · Updated · Confirmed
Subscriptions - cancel or change
Billing and access - synced
Every step - logged
Clean exits. No charge confusion.
From ticket → action → resolution
What you get with Absliq
AI that doesn’t just reply - it resolves.
Resolve tickets automatically
Process refunds, cancellations, and updates - without manual work.
Take real actions inside your systems
Execute workflows across Shopify, CRM, and internal APIs - not just responses.
Seamless human handoff
When needed, humans step in with full context - no repetition, no confusion.
One workflow across all channels
WhatsApp, email, and web - powered by a single workflow engine.
Trust
Resolve in your systems. Not in the inbox.
Real actions, not replies
Refunds and updates run in your integrations. The ticket closes when the record is correct.
Your rules win
You set caps, approvals, and exceptions-automation follows them.
Prove it, then widen
Start with a thin slice of volume. Expand when the logs look right.
Safety
Ship with control.
Humans when you need them; a log line for every run.
- ✓One workflow or channel first-then widen.
- ✓Human takeover anytime.
- ✓Ramp automation-don't flip the whole queue.
- ✓Audit trail: what ran, when, which rules.
Pricing
Start small. Scale when it works.
🇺🇸 US & Canada
Free trial
Start your 14-day free trialUp to 500 tickets • No commitment • No credit card required
Guided onboarding to automate your real tickets
Most teams go live within 2–3 weeks
Starter
$249 / month
Run support without hiring your first agent
- ✔Handles up to ~1,500 tickets/month
- ✔Replaces 1-2 support agents
- ✔Shopify + WhatsApp + email integration
- ✔Start automating routine support during onboarding
Growth
$699 / month
Replace your support team, not just your first hire
- ✔Handles up to ~5,000 tickets/month
- ✔Replaces 2-5 support agents
- ✔Resolves ~80% of eligible tickets automatically
- ✔~70% lower cost vs manual support (typical)
Scale
$1,499+ / month
Run high-volume support without scaling headcount
- ✔Handles up to ~15,000 tickets/month
- ✔Dedicated stack (no shared bottlenecks)
- ✔Custom workflows across your entire stack
- ✔24×7 priority support
Enterprise
Running 100k+ tickets/month?
Fully autonomous support infrastructure-scoped to you.
- Dedicated AI + isolated stack (VPC / cluster)
- Custom workflows, SLAs, and commercial terms
- Used by teams replacing full support operations
Typical deal cycle 2–4 weeks · scoping on call
All plans include the same core engine. You upgrade for scale, performance, and control.
Plans are optimized for ticket volume, performance, and infrastructure.
📊 Usage beyond your tier
Billed for extra volume. No surprise limits—we'll align in your demo.
Book a live walkthrough
Stop replying to tickets. Start resolving them.
Book 30 minutes. We will show a live path from intent to action on your use cases—no generic chatbot tour.