Voice

IVR

IVR paths connect into Absliq so callers hit the same rules and actions.

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Yes, customer, order, or ticket records this system holds.

Yes, updates you permit, with your rules still in control.

Yes, operations such as cancel, create ticket, send message, or transfer to an agent, when you allow them.

Webhooks are supported. Events in IVR can start an Absliq workflow.