IntegrationsWhatsApp
Messaging
Customer conversations on WhatsApp enter the same operations as your other channels.
- Conversations
- Customers
- Actions
Read
Yes, customer, order, or ticket records this system holds.
Write
Yes, updates you permit, with your rules still in control.
Actions
Yes, operations such as cancel, create ticket, send message, or transfer to an agent, when you allow them.
Webhooks are supported. Events in WhatsApp can start an Absliq workflow.
Works with
Shopify + WhatsApp
Customer asks about an order. Absliq checks Shopify and responds on WhatsApp.
HubSpot + WhatsApp
A WhatsApp conversation starts. Absliq retrieves HubSpot customer context and continues the conversation.